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DEBT-0641 - USA (Dallas, Texas) - Early Out Self-Pay Collection Services - Deadline February 14,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DEBT-0641

Government Authority located in Dallas, Texas; USA based organization looking for expert vendor for early out self-pay collection services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide early out self-pay collection services to the government authority located in Dallas, TX.
- Provide and supervise all employees assigned to work District’s Early Out Self-Pay Collection business,
- Respect and maintain the confidentiality of all medical and any patient information to which it may have access,
- Provide a documented corporate training program for staff that provides recurring training for collection activities,
- Contractor must conduct background checks on all employees working District accounts,
- Contractor must conduct monthly meetings on site or teleconference to review opportunities and performance,
- Must have toll free telephone numbers for patients to call,
- Provide adequate staffing levels to support District’s Spanish and English-speaking patients/guarantors,
- Assure that all accounts are queried against industry recognized bankruptcy notification software,
- Contractor is allowed to keep accounts for a period of 180 days from placement date and return to District thereafter,
- Provide services for Early Out Self-Pay accounts from Parkland 55 days from date of discharge.
(2) A pre-proposal meeting will be held on January 24, 2020.
(3) All the questions must be submitted no later than January 31, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 14 February, 2020

Pre-proposal Conference Date : Friday, 24 January, 2020

Question Answer Deadline : Friday, 31 January, 2020

Category : Debt Collection Services

Country : USA

State : Texas

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