DE-3386 - USA (Virginia) - RFI for Record Support - Deadline March 8,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DE-3386

Government Authority located in Virginia; USA based organization looking for expert vendor for record support.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide record support
- claims processing and enabling rapid access to tracking, scanning, shipping, reporting, and timeliness of information,
- Project Management: critical sensitivities stemming from inventory, under/over production, waiting, and efficacy of the overall production process, it is paramount the Project Manager is at a minimum a Lean Six Sigma green belt qualified or able to demonstrate equivalent aptitude and Project Management Professional qualified,
- Transition-In: The contractor shall ensure there is no service disruption to vital Government business and no service degradation during and after transition from the predecessor contract to the current contract,
- Warehousing, Staging, Reconstitution, and Freight: All medical and dental records and documentation received, stored, and processed, regardless of form or format, shall be treated as privileged and confidential information and properly safeguarded,
- Scanning Preparation, Physical to Electronic Conversion, Uploading, Archiving, Image Analysis and Quality Assurance: The contractor shall perform requisite functions to prepare documents for scanning, ensuring objects that may impede or damage scanner functionality are removed. If scanners are damaged due to improper document preparation, the contractor is responsible for fixing or replacing the broken equipment in accordance with the applicable warranty,
- Documents will be scanned into Portable Document Format (PDF), excluding blank pages, using a minimum resolution of 300 dpi,
- The metadata shall accompany an image in a format that complies with the ingestion file format specifications,
- Program Office maintains a list of appropriate metadata fields for inclusion with STR uploads and this is always and routinely subject to change,
- All document images shall be delivered at a 100% accuracy rate (all images captured) as a PDF and indexed,
- Training and Support: Training sessions will cover the use of the STR Registry as well as the overall process to scan and digitize records
- Transition-Out: The Transition-Out Plan shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming contractor/Government personnel at the expiration.
- All reports, materials (including, all training and training-related materials including all evaluations and evaluation criteria, computer software/applications and hardware, source code, interfaces, tools, works, and other related items) data, information, and all electronic/digital files and other items.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 8 March, 2021

Category : Data Entry, Scanning, Records and Document Related Services, Records Storage Services

Country : USA

State : Virginia

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